Last updated: July 14, 2026
The UK General Data Protection Regulation (UK GDPR) provides comprehensive rights regarding your personal data. This page explains how prairie-cougar complies with GDPR requirements and how you can exercise your data rights.
prairie-cougar acts as the data controller for personal information collected through our website and business operations. We determine the purposes and means of processing your personal data.
Contact details:
Email: [email protected]
Address: 27 Meadowbrook Lane, Bristol, BS8 4TF, United Kingdom
We process personal data only when we have a lawful basis to do so:
When you voluntarily submit forms, subscribe to communications, or provide information through our website, you consent to processing for the stated purposes. You may withdraw consent at any time.
Processing is necessary to fulfill service agreements, provide quotations, schedule installations, and deliver contracted services.
We process data for legitimate business interests including website operation, service improvement, and business administration, provided these interests do not override your fundamental rights.
We process data when required by law, including tax regulations, business record requirements, and regulatory compliance.
You can request confirmation of whether we process your personal data and obtain copies of that data. We will provide this information within one month of your request.
If personal information we hold is inaccurate or incomplete, you can request corrections. We will update records promptly upon receiving accurate information.
You can request deletion of your personal data in certain circumstances:
This right may be limited by legal obligations to retain certain business records.
You can request that we limit how we use your data in specific situations:
Where processing is based on consent or contract performance and is carried out by automated means, you can request your data in a structured, commonly used format for transfer to another controller.
You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals.
To exercise any GDPR rights, send a request to [email protected] including:
We will respond to requests within one month. If your request is complex, we may extend this by two additional months and will inform you of any such extension.
We adhere to GDPR data protection principles ensuring personal data is:
We implement appropriate security measures to protect personal data:
In the event of a data breach likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the Information Commissioner's Office within 72 hours of becoming aware of a breach where required by law.
When we engage third-party service providers who process personal data on our behalf, we ensure:
Personal data is primarily processed within the United Kingdom. Any transfers outside the UK will be subject to appropriate safeguards including adequacy decisions or standard contractual clauses.
Our services are not intended for individuals under 18. We do not knowingly process children's personal data. If you believe we have inadvertently collected such information, contact us immediately for deletion.
If you believe we have not handled your personal data properly, contact us first so we can address your concerns. You also have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
We review our GDPR compliance regularly and update this page as necessary. Significant changes will be communicated through our website. Check this page periodically for updates.
For questions about GDPR compliance or our data protection practices, contact us at [email protected]